The following is the schedule that you will adhere to on a typical day.
Notes:
- All of the following is done while managing the front desk operations. It is not done in the office. The General Manager of the Club is not a desk job!
- Evening Shift follows the same front desk procedures as the morning shift.
5:30 a.m. | Arrive at work |
5:30-5:45 | · Prepare Opportunity Sheet for the day
· Print all daily reports/goal sheets for the front desk |
5:45 | Early morning trainers arrive for their shift |
5:45-6:00 | Prep Trainers for their day |
6:15 | Floor check/locker room check |
6:25 | Prepare to take hand-off from trainer (if necessary) |
6:30 | · Take hand-off from trainer
· Complete Visual Fitness Planner (VFP) presentation and close PT sale (Repeat every 30 minutes if necessary) |
7:00 (if no hand-offs) |
Break down prior day’s paperwork/dailies and review Sales Detail reports |
7:15 | Floor check/locker room check |
7:30 | Check and return corporate emails |
7:45 | Update Master Shot Sheet |
8:15 | Floor check/locker room check |
8:30 | Work the point with front desk employees |
9:00 | Production Meeting with Sales Manager
· Review numbers |
9:15 | Floor check/locker room check |
10:00 | Meet with Fitness Manager
· Review numbers to date |
12:00 p.m. | Work out |
1:15 | Review and correct unfunded sessions |
1:45 | Afternoon trainers arrive for shift |
1:45-2:00 | Fitness Manager and General Manager prep Trainers for their day |
2:00-2:15 | Post Shift Meeting with morning Trainers to review their day and prep upcoming day |
2:15 | Role Play with Trainers that need work on their hand-offs
· Identify action plans |